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Convince & Convert Account Brief
Providers of social media strategy and content marketing strategy to the world's most interesting brands.
Convince & Convert Recent News Mentions
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Executives and decision-makers at Convince & Convert’s relationship intelligence platform can help you find the right executive to reach out to at Convince & Convert, such as Kelly Santina, Director of Operations, or Kim Corak, Head of Business Development. Then get in touch and start a conversation.
Kelly Santina Director Of Operations
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Kim Corak Head Of Business Development
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Alyson Baer Office Manager
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Connectors at Convince & Convert
Executives can be difficult to reach, but every company has connectors who bring together people and ideas. At Convince & Convert, people like Jay Baer, and Jess Ostroff are likely connectors.
Jay Baer Social Media & Content Marketing Strategist | Keynote Speaker | Published Author | Social Pros Podcast
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Jess Ostroff Director Of Calm
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Kelly Santina Director Of Operations
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Kim Corak Head Of Business Development
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Mary Nice Strategist
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See who in your network has relationships at Convince & Convert With you can uncover which contacts at a company your network is most strongly connected to. If you find a strong relationship, ask for an introduction!
Topics frequently mentioned alongside Convince & Convert
When Convince & Convert is mentioned in the news, often sees topics like Marketing, and Social Media. If your conversation focuses on these topics, you’ll probably get Convince & Convert’s attention.
Social Media
Customer Service
Content Marketing
Companies frequently mentioned alongside Convince & Convert
When Convince & Convert is mentioned in the news, companies such as Hubspot, Content Marketing Institute, and Econsultancy are often also mentioned. These companies can serve as customer examples.
Convince & Convert employees mentioned in the news
Employees who are often in the news are usually open to starting conversations or exploring ideas.'s sales AI saw Jay Baer, Jess Ostroff, and Kelly Santina from Convince & Convert recently mentioned in the news. Aug. 12, 2019
Must Read: 5 Books With Tips And Techniques To Improve Your Customer Experience And Service
I know we’re in August and the Back to School advertisements are making the rounds, but summer isn’t over yet! So if you’re heading on vacation soon or relaxing as business slows down a bit, here are a few book suggestions for you to uplevel your own CX skills and that of your team. The following books should be in your arsenal for customer experience transformation. I hope you pick up a copy or two from the list below and head back to work with a new strategy for getting things done! The authors of the following books have also been guests on my podcast, The Chief Customer Officer Human Duct Tape Show . The Power of Moments by Chip and Dan Heath In The Power of Moments , Chip and Dan Heath ask you to think about the positive moments and experiences you’ve had in your life. They explain how these experiences are created because of four elements: elevation, insight, pride, and connection. Their insights help us understand why we tend to remember the best and the worst moments of an experience. Chip and Dan share anecdotes and research that help us piece together ways we can create delightful but meaningful experiences that elevate customers. Hear Dan Heath share some concepts from the book in our episode: How to Create Power Moments That Rise Above the Rest with Dan Heath. Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise by Horst Schulze Horst Schulze , Founder, Chairman & CEO of the Capella Hotel Group, and Co-founder & Former COO of The Ritz-Carlton Hotel Co. knows a thing or two about creating memorable experiences and providing stellar customer service. In this book, Horst shares distinct principles that have helped him amass global success over his fifty-year career. Horst knows how to lead himself and others into greatness and has grown the Ritz-Carlton Hotel Co. into a multi-billion dollar brand. Learn how you can apply Horst’s principles to your business. Watch my video interview with Horst and learn how to be a
Jay Baer President, Social Media, Content Marketing, Influencer Marketing, Online Customer Service Strategist
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