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Derick Schaefer Vice President of Engineering & Security
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Often featured in: salience.co.uk, pehub.com, and metroatlantaceo.com
Derick Schaefer Recent News Mentions
metroatlantaceo.com Sep. 1, 2018
U.s. Credit Unions Select NCR’S Digital Insight Solutions To Improve Digital Banking
NCR Corporation, a global leader in omni-channel solutions, announced that three community financial institutions – California-based Parsons Federal Credit Union, Texas-based Educators Credit Union, and Arizona-based AERO Federal Credit Union – will all look to evolve their self-service experience using NCR’s Digital Insight solutions. Banks and credit unions turn to Digital Insight solutions for innovative digital banking that helps them engage more meaningfully with their customers and members while expanding their use of online and mobile banking. “The banking industry is facing unprecedented changes in consumer behavior and expectations, leading to increased competition to stand out and create the very best experiences,” Frank Gauld, VP and GM, NCR Banking. “By leveraging our own cross-industry, cross-channel expertise and employing a ‘Design Thinking’ approach to innovation, we’re able to work closely with our customers to help build stronger relationships with their members.” NCR’s Design Thinking approach leverages research and empathy-based techniques to deeply understand customer needs, then employs ideation and rapid experimentation to determine how financial institutions can best solve for these needs with a digital solution. Parsons, Educators and AERO look forward to delivering experiences informed by this approach to better serve their members. For Parsons FCU, a virtual credit union that serves a sponsor company with more than 100 offices worldwide, technology solutions must be second to none. Delivering a superior user experience is extremely important to help fulfill Parsons’ goal of exceeding its members’ expectations of the new norm. “Financial institutions are all racing to be at the forefront of digital innovation – no matter what their size – and through technology, they have been able to challenge the traditional belief that the biggest player always wins,” said Ray Crouse, President and CEO, Parsons Federal Credit Union. “Credit uni
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Digital Insight Recent News Mentions
metroatlantaceo.com Sep. 1, 2018
U.s. Credit Unions Select NCR’S Digital Insight Solutions To Improve Digital Banking
NCR Corporation, a global leader in omni-channel solutions, announced that three community financial institutions – California-based Parsons Federal Credit Union, Texas-based Educators Credit Union, and Arizona-based AERO Federal Credit Union – will all look to evolve their self-service experience using NCR’s Digital Insight solutions. Banks and credit unions turn to Digital Insight solutions for innovative digital banking that helps them engage more meaningfully with their customers and members while expanding their use of online and mobile banking. “The banking industry is facing unprecedented changes in consumer behavior and expectations, leading to increased competition to stand out and create the very best experiences,” Frank Gauld, VP and GM, NCR Banking. “By leveraging our own cross-industry, cross-channel expertise and employing a ‘Design Thinking’ approach to innovation, we’re able to work closely with our customers to help build stronger relationships with their members.” NCR’s Design Thinking approach leverages research and empathy-based techniques to deeply understand customer needs, then employs ideation and rapid experimentation to determine how financial institutions can best solve for these needs with a digital solution. Parsons, Educators and AERO look forward to delivering experiences informed by this approach to better serve their members. For Parsons FCU, a virtual credit union that serves a sponsor company with more than 100 offices worldwide, technology solutions must be second to none. Delivering a superior user experience is extremely important to help fulfill Parsons’ goal of exceeding its members’ expectations of the new norm. “Financial institutions are all racing to be at the forefront of digital innovation – no matter what their size – and through technology, they have been able to challenge the traditional belief that the biggest player always wins,” said Ray Crouse, President and CEO, Parsons Federal Credit Union. “Credit uni
See 1 more news mentions
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