insidesap.com.au Oct. 17, 2019
QDP Expands With 10 Additional Categories
QDP, initially launched with more than 20 categories after the acquisition by SAP, adds 10 more categories to its developer platform and partner ecosystem.
customerthink.com Sep. 12, 2019
Totango Spark Successfully Deployed As SAP’S One Customer Success Platform
Totango Solution to Help SAP Scale Enterprise Customer Success Across Entire Organization
sujanpatel.com Sep. 3, 2019
The Top 9 Customer Success Training Courses And Events
Whether you’re looking to launch a new career in customer success or to up-skill members of your team in this increasingly important area, you’re in luck. There are plenty of great training courses, certification programs and events to choose from that can teach you customer success methodology and today’s best practices. But not all of …
customerthink.com Jun. 28, 2019
Could A “Customer Success” Mindset Save The CX Industry?
According to CustomerThink's recent study, just 25% of CX initiatives (funded and staffed) can claim quantifiable business value or competitive advantage. Could a "customer success" mindset help improve the odds of CX success?
prnewswire.com Jun. 14, 2019
Totango Wins Prestigious 2019 SIIA Codie Award For Best Customer Success Management Solution
SAN MATEO, Calif., June 14, 2019 /PRNewswire/ -- Totango, the leader in customer success for the enterprise, today announced that its flagship software...
business2community.com Feb. 22, 2019
Measuring Product Usage And Adoption For Saas And Cloud – The Complete 2019 Guide
Measuring product adoption by users is critical for SaaS and Cloud companies as this is the most telling indicator of……