betakit.com Sep. 6, 2019
Startup Jobs Of The Week: Code For Canada, Talentminded, Loopio
Your weekly roundup of the top Canadian startup job postings on Jobs.BetaKit, powered by Jobbio.
betakit.com Feb. 13, 2018
Loopio Raises $11 Million To Help Enterprises Streamline The RFP Process
Toronto-based Loopio has raised $11 million CAD from Boston-based OpenView, an expansion stage VC fund.
churnzero.net May. 26, 2017
Why CS Teams MUST Set Expectations, Customer Feedback As A Cornerstone Of Growth Initiatives, Fatal Flaws In Customer Journey Maps
Churn Fighting Focus: Why Setting Expectations is a Customer Success Must If you’ve read any Customer Success articles of late (including this blog ), you’ve invariably run into discussions about the importance of helping customers achieve their desired outcomes. The growing conversation around desired outcomes is phenomenal and necessary; desired outcomes are at the very center of a CS pro’s job[...] Read More
churnzero.net May. 5, 2017
How To Get Product Excited To Work With CS, Static Vs Dynamic Segmentation Models, Moving From Support To A Career In CS
Churn Fighting Focus: How to Get Product Managers excited to work with Customer Success In many companies, each department is like it’s own sovereign state. Each manager has her or his patch of office space to rule and the law of the land is “you do your thing, I’ll do mine.” Each kingdom is also suspicious of[...] Read More